Canada Revenue Agency (CRA) - *National Capital Region (NCR), *World, Ottawa, Ontario
The Canada Revenue Agency (CRA) is seeking one contractor to provide a cloud-based software-as-a-service interface design and prototyping tool. The tool would support approximately 40 user licences—described in the notice as 30 designer licences and 10 partner licences—with collaboration features such as viewing, commenting and editing without requiring every participant to hold a full licence. The solution would be used for CRA digital content, including intranet, secure portal and Canada.ca pages. The expected contract term is one firm year, with options for up to five additional one-year extensions. The solicitation also includes options to purchase additional licences. The tender is open and is listed for the National Capital Region, Ottawa, Ontario, and potentially worldwide service delivery. The stated closing date is September 14, 2026 at 2:00 p.m.; the official notice should be checked to confirm the applicable time zone and any updated deadline. Only Canadian suppliers and suppliers from applicable reciprocal-trade partner countries appear eligible. Suppliers from non-trading partners will be rejected. Bids must meet all mandatory requirements and evaluation criteria. The responsive bid with the lowest evaluated price is expected to proceed to Proof of Proposal testing, subject to the solicitation rules. Bids must be submitted through Canada Post’s Connect service. The CRA’s bid-receiving email address is used to request a Connect conversation, not to send the proposal directly. Questions are to be sent in writing to [email protected]. This revised solicitation, 1000439295/A, cancels and replaces the earlier version. The notice indicates that previous bidders must submit an entirely new proposal. Changes include removal of two mandatory criteria, a reduction from 80 to 40 firm licences, updated accessibility requirements and a new licence category. A business offering suitable collaborative design/prototyping SaaS may find this opportunity potentially relevant, but this does not establish eligibility or compliance. Review the complete official RFP, all amendments and annexes—particularly the mandatory criteria, security, accessibility, licensing, pricing, Proof of Proposal and submission instructions—before deciding whether to bid. The listed documents are available through the Canada Buys links provided in the tender record.
