RFI for Application Performance Management 2 (APM2) Solution
Public summary
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Shared Services Canada has issued an open Request for Information (RFI) about an Application Performance Management 2 (APM2) solution. The Government of Canada is gathering industry information on infrastructure and application observability platforms that can monitor availability, health, and performance, and support deeper investigation and diagnosis of IT issues. The initiative may be relevant to Canadian businesses that provide application performance monitoring, infrastructure monitoring, IT observability platforms, data-centre monitoring, or related implementation and support services. The information may help the government shape future procurement strategies and establish procurement vehicles; this RFI does not appear to be a direct contract award opportunity at this stage. The stated delivery context is Canada-wide, with the National Capital Region and Ottawa, Ontario identified. Responses are due by November 9, 2026, at 2:00 p.m. The notice refers respondents to the RFI documentation for submission instructions, and questions must be directed to the Contracting Authority. Review the full RFI documentation and any amendments carefully before responding, including the required response format, security and operational requirements, deadlines, and contact details. Verify all information against the official tender notice before submitting a response.Document link provided: https://sscp2pspc.ssc-spc.gc.ca/page.aspx/en/fil/download_public/FE46308F-F91E-4FAB-BD03-905F2449E708
Requirement preview
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- This appears to be an open Request for Information (RFI), rather than a confirmed procurement or invitation to submit a priced bid.
- Respondents are expected to provide industry input on viable infrastructure and application performance observability platform solutions.
- Potentially relevant solution capabilities include continuous monitoring and tracking of infrastructure and application availability and performance, with deeper ad-hoc visibility for diagnosis.
- The initiative concerns application performance management and enterprise observability for Government of Canada IT infrastructure, applications, and datacentre observability.
Source description preview
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Request for Information (RFI) for Application Performance Management 2 (APM2) Solution The Government of Canada (GC) is seeking to modernize and optimize the Application Performance Management (APM) enterprise observability platform used to monitor the health and performance of GC IT infrastructure, application and datacentre observability. This Request for Information (RFI) aims to gather comprehensive insight from industry on all viable infrastructure and application performance observability platform solutions that support the continuous monitoring and tracking of infrastructure and application availability and performance while providing deeper ad-hoc visibility for diagnoses.The GC is seeking industry input on the current and emerging landscape with a view of informing future procurement strategies. The objective is to establish procurement vehicle(s) that provide access to IT observability platform solutions and supporting services, to meet the Government’s diverse operational and security requirements.Through this initiative, the GC seeks to reduce risk, increase agility, and ensure long-term availability and performance of its IT infrastructure and application through observability.Please refer to the RFI Documentation for instructions on how to submit a Response.Questions: Questions concerning this RFI must be directed to the Contracting Authority. SSC RFI for Application Performance Management 2 (APM2) Solution- Amendment 000
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