Enterprise Cellular Services & Managed Mobility Services
Public summary
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VIA Rail Canada Inc. is seeking proposals for enterprise cellular voice and data services across Canada, along with managed mobility and mobile-line lifecycle services. The procurement is structured around two suppliers: both selected suppliers would provide connectivity and line-lifecycle services, while the primary supplier would also manage VIA Rail’s mobile fleet, including devices connected through the secondary supplier. The managed mobility responsibilities described include basic device preparation; inventory management in Microsoft Intune and Service Now; delivery, deployment, recovery and replacement of equipment; maintenance of VIA-owned inventory at a secure location; approved device refresh planning; external billing monitoring; and bilingual Level 1 mobility support during business hours through VIA Rail’s existing Service Desk. The tender is currently open and appears relevant to Canadian telecommunications providers, enterprise mobility firms, or potential partnering organizations with the required nationwide service and operational capabilities. The buyer is VIA Rail Canada Inc., with the procurement listed in Montreal, Quebec. The closing deadline is December 5, 2026, at 4:00 p.m. The tender documents and bid instructions are available through MERX, and fees may apply. This summary does not determine whether a business is eligible or able to meet the requirements. Review the complete official tender notice and all MERX documents for mandatory qualifications, service levels, security and privacy obligations, insurance, pricing requirements, submission rules, and any amendments before deciding whether to bid.
Requirement preview
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- The requirement is for Canadian corporate cellular voice and data services across Canada for VIA Rail Canada Inc.’s corporate mobile fleet.
- The procurement is structured under a dual-supplier model. Both awarded suppliers are expected to provide and manage connectivity and line-lifecycle services.
- The Primary Supplier is expected to provide managed mobility services across VIA Rail devices and lines, including devices connected through the Secondary Supplier.
- The Primary Supplier’s managed mobility responsibilities are described as including basic device preparation; inventory maintenance in Microsoft Intune and ServiceNow; mobility equipment deployment and delivery; recovery of returned or replaced equipment; bilingual Level 1 mobility support during business hours through VIA Rail’s existing Service Desk; maintenance of VIA-owned inventory at the supplier’s designated secure service location; approved device-refresh planning and execution; and external billing monitoring across the fleet.
Source description preview
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VIA Rail invites proposals for Canadian corporate cellular service for the provision of enterprise cellular voice and data services and the associated line-lifecycle connectivity services required under a dual-supplier model, to operate VIA Rail’s corporate mobile fleet across Canada (Both awarded Suppliers will provide and manage connectivity and line lifecycle services). The Primary Supplier alone will provide the managed mobility service across VIA Rail devices and lines, including devices connected through the Secondary Supplier. The Primary Supplier will provide basic device preparation, maintain inventory in Microsoft Intune and Service Now, deploy and deliver mobility equipment, recover returned or replaced equipment, provide bilingual Level 1 mobility support during business hours through VIA Rail’s existing Service Desk, maintain VIA-owned inventory at the Primary Supplier’s designated secure service location, plan and execute approved device refresh activities and external billing monitoring across the fleet.Bidding and Documents are available on http://www.merx.com. Fees may apply; See https://www.merx.com/public/pricing for more information.
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