Independent Review of the Office of the DND/CAF Ombudsman
Public summary
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The Department of National Defence (DND) is seeking an independent third party to review the governance, authorities, independence, and effectiveness of the DND/Canadian Armed Forces Ombudsman’s Office. The work would include benchmarking the Ombudsman’s Office against similar ombudsman organizations within the Government of Canada, other Canadian governments, comparable democracies, and allied militaries. The review is intended to support consideration of Justice Fish’s Recommendation #103 regarding additional measures to strengthen the Office’s independence and effectiveness. This appears to be a professional advisory and research assignment located in the National Capital Region, Ottawa, Ontario. Businesses with relevant experience in organizational governance reviews, ombudsman or oversight functions, public-sector evaluations, military or defence organizations, comparative policy research, and stakeholder consultation may wish to examine the opportunity further. However, the available summary does not provide the full eligibility criteria, mandatory experience, deliverables, evaluation method, security requirements, contract value, or submission instructions.Status: Open Closing date: October 6, 2026 at 2:00 p.m. [time zone should be confirmed in the official notice]Buyer: Department of National Defence Location: National Capital Region, Ottawa, Ontario Review the official tender notice and all related documents before deciding whether to bid or submitting a response: https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/107331/w6369-27-x004---a-npp-en.pdf. The official notice should be checked for amendments, mandatory requirements, security or clearance conditions, questions deadline, and the required submission process.
Requirement preview
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- An independent third party appears to be required to conduct a comprehensive review of the Office of the Department of National Defence (DND)/Canadian Armed Forces (CAF) Ombudsman.
- The review is expected to examine the governance structure and authorities of the Office of the Ombudsman.
- The work is expected to benchmark the DND/CAF Ombudsman function against ombudsman functions within the Government of Canada, other levels of government, and other similar democracies.
- The benchmarking may include similar functions in allied militaries.
Source description preview
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The Department of National Defence (DND) requires an independent third party to conduct a comprehensive review of the Office of the DND/Canadian Armed Forces (CAF) Ombudsman. The objective of this independent review is to examine the governance structure and authorities of the Office of the Ombudsman and benchmark the DND/CAF with the experience and practices of ombudsman functions from within the Government of Canada, other levels of government, and other similar democracies, including similar functions in allies’ militaries. This effort will help take forward Justice Fish’s Recommendation #103 to consider whether additional measures are needed to reinforce the Office of the Ombudsman’s independence and effectiveness.
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