ACAN-NRCan Nuvis Techonologies Inc. Support
Public summary
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**Tender summary — NRCan wildfire camera detection system support** Natural Resources Canada (NRCan) appears to be seeking continued hardware and software support for the existing wildfire detection camera system at the Petawawa Research Forest near Chalk River, Ontario. The system uses optical camera sensors and Nuvis Technologies’ Wildfire Guardian monitoring software. **Buyer:** Department of Natural Resources Canada (NRCan) **Tender type:** ACAN (Advance Contract Award Notice) **Status:** Open **Closing date:** October 28, 2026, at 2:00 p.m. **Location:** Petawawa Research Forest / National Capital Region, Ontario, with possible broader service references **Required work may include:** - Maintaining and supporting the existing Wildfire Guardian software environment - Diagnosing and fixing software bugs or technical issues - Providing administrator support - Installing available software upgrades - Annual preventative maintenance for the wildfire detection equipment - Seasonal system startup and shutdown - Corrective maintenance labour for hardware Because this is an **ACAN**, the notice may indicate that NRCan intends to award the work to a particular supplier—identified in the title as Nuvis Technologies Inc.—without a competitive process, unless another supplier demonstrates that it can meet the stated requirements. A business offering compatible wildfire detection software, optical camera systems, technical support, or maintenance services may potentially view this as relevant. However, the notice may include specific compatibility, intellectual property, experience, response-time, or technical requirements that are not fully provided in the summary above. Review the official tender notice and any associated documents carefully to confirm the procurement approach, challenge or response instructions, deadlines, mandatory requirements, contract period, and submission method before taking action.The supplied document is available here: https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/109551/acan-en---nrcan-5000095167.pdf
Requirement preview
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- The requirement appears to involve renewal of hardware and software support for the existing wildfire camera detection system at the Petawawa Research Forest in Chalk River, Ontario.
- Support for the existing Wildfire Guardian software environment is required, including maintenance, diagnostics and troubleshooting of bugs or software issues, administrator support, and software upgrades when available.
- Hardware support is required for all equipment in the wildfire camera detection system, including annual preventative maintenance, seasonal startup and shutdown, and corrective-maintenance labour.
- The tender is identified as an ACAN involving Nuvis Technologies Inc.; bidders should verify the official notice for any applicable challenge process, response requirements, or justification details.
Source description preview
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The Petawawa Research Forest (PRF) is a 10,000-hectare (ha) research forest located in Chalk River, Ontario. The land, which the PRF is on, is owned by the Canadian Department of National Defence (DND), Garrison Petawawa, however, under a joint memorandum of understanding (MOU) the PRF is staffed and operated by Natural Resources Canada (NRCan). Under this MOU, NRCan is responsible for wildfire detection for the entire property, approximately 30,000 ha’s. To date, fire detection on the property has been conducted using two fire towers with cupola’s (27.5 and 38.5 metres tall) staffed with personnel who visually detect fires/smoke and biangulate the location. In 2018, the 38.5-METRE-TALL tower was decommissioned limiting our ability to detect fire on the property. There is also a radio tower located on PRF property. This tower, referred to as the “Radio Tower”, has not been used for fire detection in the past. However, this tower has electrical power, which supplies power to the radio repeater that is currently on the Radio Tower. The Radio Tower can have more than one piece of equipment attached to its structure (i.e. the radio repeater will remain on the Radio Tower) and is a suitable location for a fire detection camera. NRCan was able to replace the existing fire detection system in 2022 by way of installing two optical camera sensor systems with fire detection monitoring software by Nuvis Technologies Inc. The objective of this requirement is to renew hardware and software support for the existing wildfire camera detection system.The work will involve the following: Support for Wildfire Guardian Software: 1. Support and maintenance of the existing software environment 2. Diagnostics and troubleshooting of bugs or software issues 3. Administrator support 4. Software upgrades as they are available Hardware Support for all equipment: 1. annual preventative maintenance; 2. seasonal startup and shutdown; and 3. corrective maintenance labour.
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