Physical Security Systems Maintenance and Support Services for Shared Services Canada (SSC)

Shared Services Canada (SSC) is seeking proposals from suppliers to maintain and support its physical security systems across facilities in British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, and Quebec. The work potentially includes preventive and corrective maintenance, troubleshooting, repairs, programming, configuration, installation, commissioning, technical support, and related professional services for electronic access control and CCTV systems. The systems mentioned include Lenel S2 On Guard, Genetec, and Avigilon, along with related hardware, software, databases, communications infrastructure, and field devices. Services would be provided on an as-required basis at locations including Toronto, Halifax, Vancouver, the National Capital Region, Winnipeg, Barrie, Moncton, Charlottetown, and other locations identified in the RFP. SSC intends to award one contract. The initial term is 12 months, with three additional optional 12-month extensions, for a possible total duration of four years. Security requirements include facility clearance at the Secret level, with personnel screening at Secret or Reliability Status depending on the work. The tender is currently listed as open and closes on December 7, 2026, at 2:00 p.m. The RFP documents and amendments should be reviewed carefully for mandatory technical, security, geographic, submission, and certification requirements. A supplier should not assume it can bid or meet the requirements based on this summary alone. Verify all details, deadlines, amendments, and submission instructions in the official tender notice and RFP documents before submitting a proposal.

• check_circleThe supplier should be prepared to provide as-required maintenance and support services for SSC physical security systems.
• check_circleThe scope includes electronic access control and Closed-Circuit Television (CCTV) systems.
• check_circlePotentially required services include corrective and preventative maintenance, troubleshooting, repair, programming, configuration, installation, commissioning, technical support, and associated professional services.
• check_circleRelevant systems and technologies include Lenel S2 OnGuard, Genetec, Avigilon, and associated hardware, software, field devices, databases, communications infrastructure, and related security equipment.