Research Project on Service Navigation Support for Seniors

**Tender overview:** Employment and Social Development Canada (ESDC) is seeking a research project on how seniors and their caregivers find and access support services. The work appears to involve research across Canada, including all federal, provincial and territorial jurisdictions. **Main components:** - **Component A:** Review how accessible information is about services available to seniors and caregivers, identify common barriers, and determine which services are most frequently requested across the 14 federal, provincial and territorial jurisdictions. - **Component B:** Develop case studies, in collaboration with government officials, examining how seniors and caregivers learn about and access support services. The project would also include policy recommendations to improve service-navigation support. **Key details:** - **Buyer:** Department of Employment and Social Development Canada (ESDC) - **Status:** Open - **Closing date:** November 6, 2026, at 2:00 p.m. The applicable time zone should be confirmed in the official notice. - **Listed location:** Canada, Gatineau, Quebec - **Tender reference:** 100032783 - **Potentially relevant capabilities:** Social-policy research, seniors’ services, accessibility research, stakeholder engagement, qualitative or quantitative analysis, cross-jurisdictional research, case-study development, and policy recommendations. This opportunity appears potentially relevant to Canadian research firms, consulting organizations, universities, or partnerships with experience in social services and public-sector policy research. The available summary does not provide the complete submission requirements, evaluation criteria, contract terms, security requirements, or mandatory qualifications. Review the official tender notice and all attached documents carefully to determine whether the opportunity is suitable before preparing or submitting a bid.Official document: https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/110142/100032783_npp_e_seniorsnavigation.pdf

• check_circleOpen tender titled “Research Project on Service Navigation Support for Seniors” (reference 100032783), issued by the Department of Employment and Social Development (ESDC).
• check_circleClosing date and time stated as November 6, 2026 at 14:00:00; the applicable time zone should be verified in the official tender notice.
• check_circleThe work has two components: Component A and Component B.
• check_circleComponent A is expected to review the accessibility of information about support services available to seniors and/or their caregivers across all federal, provincial and territorial (FPT) jurisdictions.