Access Control and Intrusion Detection Services
Public summary
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The Canada Revenue Agency (CRA) is seeking suppliers to provide parts, labour, technical support, programming, installation, servicing, and maintenance for its Integrated Security System at CRA sites across Canada, on an as-requested basis. The work may include converting up to 51 sites from existing Digital Security Controls intrusion systems and Kantech access-control systems to a unified Kantech platform. The stated site numbers are planning estimates only and do not guarantee that any particular sites will be converted. Businesses may bid for one or more of these regions: -National Capital Region: up to 11 potential sites -Ontario: up to 13 -Quebec: up to 1 -Atlantic: up to 4 -Western: up to 22 The CRA expects to award up to five contracts, potentially one per region. A supplier could receive one, several, or all regional contracts, depending on the evaluation. The expected term is three firm years, with four optional one-year extensions. The contracts may allow the CRA to add, remove, or change sites and products. Each region will be evaluated separately. Suppliers must submit one proposal that clearly identifies the regions they are bidding on and includes all required regional technical, staffing, and pricing information. Mandatory requirements and evaluation criteria will be set out in the official RFP. Security requirements apply, and the Federal Contractors Program for employment equity also applies. The listed closing date is October 19, 2026, at 2:00 p.m. The applicable time zone and any closing-date details should be confirmed in the official solicitation documents. Questions are to be sent in writing to [email protected]. Proposals must be submitted through the Canada Post Connect process. The CRA Bid Receiving Unit email, [email protected], is used to request that CRA open a Connect conversation; bids sent directly to that address will not be accepted. Proposals and supporting documents may be submitted in English or French. The notice indicates that the solicitation is open only to Canadian suppliers and suppliers covered by an applicable trading arrangement, but the complete eligibility wording and all mandatory requirements must be reviewed in the RFP. The notice also says that solicitation 1000536720/B cancels and replaces version 1000536720/A. This opportunity appears potentially relevant to Canadian security-system integrators and service providers with experience in Kantech access control, intrusion detection, installation, maintenance, technical support, and government security requirements. A business should review the full RFP, including mandatory experience, certifications, personnel, security clearances, regional service capacity, pricing templates, and submission instructions, before deciding whether to bid. Verify all details in the official CRA tender notice and accompanying PDF and Excel documents before submitting a proposal.
Requirement preview
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- The requirement covers parts and labour, including technical support, programming, installation, service, and maintenance, on an “as and when requested” basis for the CRA Integrated Security System at locations across Canada.
- The potential work includes conversion of up to 51 sites from combinations of DSC intrusion detection and Kantech access control systems to a unified Kantech intrusion/access control platform. The stated site counts are for planning and estimation only and do not commit the CRA to converting any specific number of sites.
- Bidders may submit for one or more of the five Regions: National Capital Region (up to 11 potential sites), Ontario (up to 13), Quebec (up to 1), Atlantic (up to 4), and Western (up to 22).
- Only one bid submission is required, regardless of the number of Regions bid. The submission must clearly identify each Region proposed and include all required Region-specific technical information, resource information, and pricing in the prescribed format.
Source description preview
Imported source text may contain formatting from the original notice.
The Canada Revenue Agency (CRA) requires the provision of parts and labour (technical support, programming, installation, service, and maintenance) on an “as and when requested” basis for its Integrated Security System (ISS) at CRA locations across Canada. The CRA is considering the conversion of up to 51 sites currently using a combination of Digital Security Controls (DSC) Intrusion Detection Systems and Kantech Access Control systems to a unified Kantech Intrusion/Access Control platform. The site counts identified below represent the CRA’s current intended conversion plans for planning and estimation purposes only and do not constitute a commitment to convert any specific number of sites. The CRA requires the goods and servicesreferenced above in the following regions: 1. National Capital Region (NCR) – up to 11 sites identified for potential conversion; 2. Ontario – up to 13 sites identified for potential conversion; 3. Quebec – up to 1 site identified for potential conversion; 4. Atlantic – up to 4 sites identified for potential conversion; and 5. Western – up to 22 sites identified for potential conversion. Bidders may submit a bid for one (1) or more Regions identified in this RFP. Only one (1) bid submission is required, regardless of the number of Regions for which the Bidder is submitting a bid. The Bidder's submission must clearly identify each Region for which it is proposing to provide the required goods and services. For each Region bid, the Bidder must provide all information required by this RFP, including any Region-specific technical information, resource information, and pricing, in the format prescribed in the bid solicitation documents. Requirement, project experience, certification, corporate qualification, or other bid components that are not Region-specific need only be submitted once and will be evaluated for all Regions included in the Bidder's submission.Bids for Multiple Regions: Requirements identified as Region-specific will be evaluated only for the applicable Region. Requirements that are not Region-specific will be evaluated once and will apply to all Regions included in the Bidder's submission. The CRA will evaluate each Region independently. Where a Bidder fails to meet a Region-specific requirement, the CRA may declare the bid non-responsive for that Region only. For greater certainty, a determination that a bid is non-responsive for one (1) Region will not, in itself, render the Bidder's submission non-responsive for any other Region for which a bid as been submitted, provided all applicable requirements for those Regions are met. The CRA intends to award up to five (5) contracts to fulfill this requirement. A Bidder may be awarded a contract for one (1) Region, multiple Regions, or all five (5) Regions. The period of the resulting contract(s) will be for three (3) firm years. The contract(s) will include four (4) irrevocable one-year options to extend the period of the contract(s). The contract(s) will also include provisions allowing the CRA to add, remove or modify products and sites. A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. For each Region, the responsive bid with the highest combined rating of technical merit and price will be recommended for award of a contract. Each Region will be evaluated separately. Where the same Bidder is ranked first for multiple Regions, the CRA will award a single contract covering the Regions for which that Bidder is the highest-ranked responsive bidder. The Bid Compliance and Remedy Process (BCRP) defined in Part 4.2 will apply. Proposal documents and supporting information must be submitted in either English or French. Questions must be directed in writing to the contracting authority via email: [email protected] Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding,the proposal MUST be delivered to: Canada Revenue Agency Bid Receiving Unit [email protected] Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA. The CRA reserves the right to negotiate with suppliers on any procurement. There are security requirements associated with this requirement. For additional information, consult the bid solicitation document. The Federal Contractors Program (FCP) for employment equity applies to this procurement. This bid solicitation 1000536720/B cancels and supersedes previous bid solicitation number 1000536720/A dated 2026-03-27 with a closing of 2026-05-19 02:00 PM EDT. This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document. The CRA will include the following minimum work guarantees (all applicable taxes included) over the entire period of the resulting contract(s), which includes any exercised option periods,including any extension period thereof: 1. National Capital Region (NCR) – $100,000 CAD; 2. Ontario – $100,000 CAD; 3. Quebec – $50,000 CAD; 4. Atlantic – $50,000 CAD; and 5. Western – $100,000 CAD.
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