Senate - Ottawa, ON
The Senate of Canada is seeking information from industry about modern call queue management systems that could replace its current platform. The solution would need to work with Microsoft Teams telephony and support a bilingual caller experience. This opportunity appears relevant to technology providers with experience in call queue, contact-centre, or related communications systems, but businesses should review the official notice for the complete requirements. This is a Request for Information (RFI), not a bid solicitation or contract opportunity. The Senate states that it will not consider unsolicited proposals or other offers, will not reimburse response costs, and may retain submitted information. Any proprietary information should be clearly marked on each applicable page.Buyer: Senate of Canada Location: Ottawa, Ontario Status: Open Response deadline: September 30, 2026 at 11:00 a.m. Before responding, verify the deadline, submission instructions, information requirements, and handling of proprietary information in the official tender document: https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/106442/sen-027-26-27_call_queue_management_systems_final_e_c_0.pdf. Bid Maple is not affiliated with the Government of Canada, and this summary does not confirm that any business qualifies.